Privacy Policy

Privacy Policy for Tactile Building Solutions

Welcome to Tactile Building Solutions, a brand owned by Tile & Carpet Centre Ltd. This privacy policy explains how we, Tactile Building Solutions, collect, use, and protect your personal data when you visit our website and interact with us to learn more about our products or request quotations.

Information Collection and Use
We collect information from you when you visit our site, register on our site, place an order, subscribe to our newsletter, or fill out a form. The personal information collected typically includes:

  • Name
  • Contact information, including email address and phone number
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to customer surveys and/or offers

This information is used to understand your needs and provide you with better service, particularly for the following reasons:

  • Internal record keeping.
  • Improving our products and services.
  • Sending promotional emails about new products, special offers, or other information we think you may find interesting using the email address you have provided.
  • Contacting you for market research purposes.

Data Protection
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our website may use cookies to enhance user experience. Cookies are small files that, if you allow, are placed on your computer’s hard drive to analyze web traffic or inform you when you visit a particular site. We use traffic log cookies to identify which pages are being used, helping us analyze data about webpage traffic and improve our website.

Data Sharing and Disclosure
We do not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Your Rights
Under the Data Protection Act, 2019, you have several rights concerning your personal data:

  • The right to access your data.
  • The right to rectify any incorrect or incomplete data.
  • The right to delete or restrict the processing of your data.
  • The right to object to the processing of your data.
  • The right to data portability.

If you would like a copy of the information held on you or if you believe any information we are holding on you is incorrect or incomplete, please contact us at the below address.

Changes to our Privacy Policy
We may update this privacy policy from time to time by updating this page. We encourage you to check this page occasionally to ensure that you are happy with any changes.

Contact Us
If you have any questions about this privacy policy or our treatment of your personal data, please write to:

  • Email:
  • Address: Tile & Carpet Centre Ltd, Parkside Towers, Mombasa Road, Nairobi,Kenya

This privacy policy is effective from 1st April 2024.